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Gift Voucher FAQs
Let them choose the tote they love the most, with a TotesTotes digital gift voucher. Here’s the low-down on the gift of goodness.
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All vouchers are sent digitally upon purchase, simply send to either yourself to print or forward on, or direct to the recipient.
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No! There is no expiry on all gift vouchers.
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Yes! Add your own custom message at checkout.
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You can redeem a gift voucher by purchasing products and entering the gift voucher code at checkout. Gift vouchers will apply to the order total, including tax and shipping. If the order total exceeds the gift voucher value, you can pay the remaining amount using standard payment methods or another gift voucher.
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Yes. If your order total exceeds the value remaining on your gift voucher, you can pay the balance using standard payment methods.
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Yes. You can apply multiple gift vouchers to an order.
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When using a gift voucher, the full value of the gift voucher is always applied. It's not possible to partially redeem a gift voucher unless the order total is less than the gift voucher balance.
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The recipient receives an initial email with the gift voucher balance. After entering the gift voucher code at checkout, the remaining balance appears.
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Sorry, we cannot refund gift vouchers. Any purchases made with a gift voucher and returned, will be refunded to the gift voucher balance (ie, the voucher is not exchangeable for cash).
Can’t find the answer you’re looking for?
Hit us up on hello@totestotes.co.nz and we’ll see you right.